ETHICAL CODES
An important part of our Compliance policy is the Data Protection Policy.
Who is responsible for the processing of personal data?
In accordance with current regulations, we inform you that the personal data you may provide during the use of the website www.DQ.com (hereinafter “the Website”) will be processed as the Data Controller by DISPROQUIMA, S.A.U (hereinafter “DQ”) with CIF: ESA08356057, registered office at c/ Terra 42 P.I. ELS BELLOTS 08227 TERRASSA. You can contact the Data Controller via email: dataprotect@DQ.com.
Is it mandatory to provide personal data?
Visiting the Website does not require the user to provide any information about themselves. However, the use of some of the services available on the Website depends on filling out personal information forms. The data requested in the various forms on the Website are necessary to provide the requested services. Refusing to provide the indicated data may result in the inability to provide those services properly. Likewise, you may voluntarily provide data to optimize these services. Certain functionalities of the website also depend on your authorization for the processing of your personal data.
For what purposes will DQ process the user’s personal data, and for how long?
The personal data you provide to use the various services offered through the Website will be processed by DQ to respond to your requests and inquiries made via contact email, send you updates about our products, or use the data provided by you in any recruitment process; as well as, if you request or authorize it, for the installation of cookies to tailor the website to your needs. At the time of requesting any services or using the indicated functionalities, you will be provided with more detailed information about the specific processing. Therefore, the legal basis for processing will be your consent or the prior contractual relationship, as applicable.
For how long will DQ process personal data?
User data will be kept as long as necessary to provide the requested services and, once the service is finished, during the legally required periods for potential liabilities arising from the provided service. For registered users, data processing will continue until the request to delete the created account.
What categories of user data will DQ process?
The personal data necessary to provide the various services available on the Website will be those indicated in the corresponding form provided for this purpose.
What is the legal basis for processing user data?
The processing of user data by DQ is based on the user’s request for services made available through the Website or, as applicable, on the consent requested for specific purposes, which can be withdrawn at any time. However, revoking your consent will not affect the lawfulness of prior processing.
To whom will the user’s data be communicated?
The personal data provided by the user will not be communicated to third parties (third parties do not include other companies in the DQ group) unless it is necessary to provide the requested services or when the user has expressly agreed to such communication. In both cases, the user will be properly informed before the communication of their personal data.
What responsibilities does the user have?
The user is responsible for ensuring that the data provided to DQ is true, accurate, complete, and up-to-date. The user will be liable for the accuracy of all the data provided and must keep the provided information properly updated to reflect their actual situation. Likewise, the user will be responsible for any false or inaccurate information provided through the Website and for any direct or indirect damages caused to DQ or third parties.
What rights does the user have?
The user can send a letter to DQ’s address or via email to dataprotect@DQ.com with the reference “Data Protection” and a copy of their identity document, at any time and free of charge, to:
• Revoke the granted consents.
• Access their personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from DQ the restriction of data processing when any of the conditions provided in the data protection regulations are met.
• Request the portability of their data.
• File a complaint with the Spanish Data Protection Agency (agpd.es) when the user considers that DQ has violated their rights recognized by the applicable data protection regulations.
Is it safe to provide personal data?
DQ will process user data at all times with absolute confidentiality and maintaining the mandatory duty of secrecy regarding them, in accordance with the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, unauthorized processing or access, considering the state of technology, the nature of the stored data, and the risks they are exposed to.
Can the privacy policy change?
DQ reserves the right to modify this Privacy Policy to adapt it to legislative developments. In such cases, the changes will be announced on the Website with reasonable notice before their implementation.
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