Compliance

COMPLIANCE

In our home, Disproquima we have always placed great importance on corporate responsibility, ethics, and sustainability.

We operate in four continents thanks to a great team of professionals, always aiming to help our clients and suppliers by offering them a World of Possibilities, focusing on compliance with applicable regulations and a self-imposed ethical code.

Our compliance policy, with an internal control and risk management body, is applied by our employees who help us work responsibly every day and ask our business partners to ensure their conduct aligns with this policy of social and environmental responsibility.

We have incorporated a whistleblowing channel for both employees and external parties to submit their complaints, grievances, or questions anonymously: (https://DQ.ilucca.net/whistleblowing/4qbyXtiB4BEbBtg/). Conduct reviews will be carried out with the utmost confidentiality and in accordance with the applicable data protection regulations.

ETHICAL CODES

An important part of our Compliance policy is the Data Protection Policy.

Who is responsible for the processing of personal data?

In accordance with current regulations, we inform you that the personal data you may provide during the use of the website www.DQ.com (hereinafter “the Website”) will be processed as the Data Controller by DISPROQUIMA, S.A.U (hereinafter “DQ”) with CIF: ESA08356057, registered office at c/ Terra 42 P.I. ELS BELLOTS 08227 TERRASSA. You can contact the Data Controller via email: dataprotect@DQ.com.

Is it mandatory to provide personal data?

Visiting the Website does not require the user to provide any information about themselves. However, the use of some of the services available on the Website depends on filling out personal information forms. The data requested in the various forms on the Website are necessary to provide the requested services. Refusing to provide the indicated data may result in the inability to provide those services properly. Likewise, you may voluntarily provide data to optimize these services. Certain functionalities of the website also depend on your authorization for the processing of your personal data.

For what purposes will DQ process the user’s personal data, and for how long?

The personal data you provide to use the various services offered through the Website will be processed by DQ to respond to your requests and inquiries made via contact email, send you updates about our products, or use the data provided by you in any recruitment process; as well as, if you request or authorize it, for the installation of cookies to tailor the website to your needs. At the time of requesting any services or using the indicated functionalities, you will be provided with more detailed information about the specific processing. Therefore, the legal basis for processing will be your consent or the prior contractual relationship, as applicable.

For how long will DQ process personal data?

User data will be kept as long as necessary to provide the requested services and, once the service is finished, during the legally required periods for potential liabilities arising from the provided service. For registered users, data processing will continue until the request to delete the created account.

What categories of user data will DQ process?

The personal data necessary to provide the various services available on the Website will be those indicated in the corresponding form provided for this purpose.

What is the legal basis for processing user data?

The processing of user data by DQ is based on the user’s request for services made available through the Website or, as applicable, on the consent requested for specific purposes, which can be withdrawn at any time. However, revoking your consent will not affect the lawfulness of prior processing.

To whom will the user’s data be communicated?

The personal data provided by the user will not be communicated to third parties (third parties do not include other companies in the DQ group) unless it is necessary to provide the requested services or when the user has expressly agreed to such communication. In both cases, the user will be properly informed before the communication of their personal data.

What responsibilities does the user have?

The user is responsible for ensuring that the data provided to DQ is true, accurate, complete, and up-to-date. The user will be liable for the accuracy of all the data provided and must keep the provided information properly updated to reflect their actual situation. Likewise, the user will be responsible for any false or inaccurate information provided through the Website and for any direct or indirect damages caused to DQ or third parties.

What rights does the user have?

The user can send a letter to DQ’s address or via email to dataprotect@DQ.com with the reference “Data Protection” and a copy of their identity document, at any time and free of charge, to:
• Revoke the granted consents.
• Access their personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from DQ the restriction of data processing when any of the conditions provided in the data protection regulations are met.
• Request the portability of their data.
• File a complaint with the Spanish Data Protection Agency (agpd.es) when the user considers that DQ has violated their rights recognized by the applicable data protection regulations.

Is it safe to provide personal data?

DQ will process user data at all times with absolute confidentiality and maintaining the mandatory duty of secrecy regarding them, in accordance with the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, unauthorized processing or access, considering the state of technology, the nature of the stored data, and the risks they are exposed to.

Can the privacy policy change?

DQ reserves the right to modify this Privacy Policy to adapt it to legislative developments. In such cases, the changes will be announced on the Website with reasonable notice before their implementation.

Ethic Code

PRIVACY POLICY

Who is responsible for the processing of personal data?

In accordance with what is established in the current regulations, we inform you that the personal data you may provide during the use of the website www.disproquima.com (hereinafter “the Website”) will be treated as the Person Responsible for the treatment by DISPROQUIMA, S.A.U (hereinafter, “DQ”), with CIF: A-08356057, registered office at c / Terra, 42 P.I. ELS BELLOTS 08227 TERRASSA.
You can contact the File Manager through the Email: dataprotect@disproquima.com
DQ, as responsible for the treatment, guarantees an adequate and coherent level of protection regarding personal data, in accordance with the provisions of the applicable regulations and, in particular, the general regulation of Data Protection, 2016 / 679.

Are you required to provide personal information?

The visit to the Web does not imply that the user is obliged to provide any information about himself. However, the use of some of the services available on the Web depend on the completion of personal information forms.
The data requested in the different forms of the Web is necessary to provide the requested services. The refusal to provide the data indicated as necessary may imply the inability to adequately provide such services. Likewise, you can provide data voluntarily with the aim that these services can be provided in an optimal way.
Likewise, certain functionalities of the web depend on you authorizing the processing of your personal data.

For what purpose will DQ treat the user’s personal data?

The personal data you provide for the provision of the various services through the Website will be treated by DQ to respond to your requests and questions made through the contact email, to send you news of our products or to include you in personnel selection processes; as well as to adapt the web page to your needs if you accept the cookies policy.
At the moment of requesting any of the services or making use of the indicated functions, you will be offered more detailed information about the specific treatments.
Therefore, the legal basis that legitimates the treatment will be your consent or the previous contractual relationship, if applicable.

 How long will DQ treat personal data?

The User’s data will be kept as long as necessary for the provision of the services requested and, once this service is completed, your data will be kept for the legally required periods for possible liabilities derived from the service provided.
In the case of registered Users, data processing will be maintained until the request for the withdrawal of the created account.

 What categories of user data will DQ deal with?

The personal data necessary for the provision of the different services available on the Web will be those indicated in the corresponding forms enabled for this purpose.

What is the legitimacy of the treatment of the user’s data?

The treatment of the data of the User by DQ is covered by the request by the User of the services made available through the Web or, where appropriate, in the consent that is requested for certain purposes, and that You can withdraw at any time. However, in case of revoking your consent, this will not affect the legality of the treatments carried out previously.

 To which recipients will the user’s data be communicated?

The personal data provided by the User will not be communicated to third parties (other companies of the Disproquima group are not included in third parties) unless this is necessary for the provision of the requested services or when the user has expressly accepted their communication. In both cases, the User will be duly informed of this possibility before proceeding to the communication of their personal data.

What responsibility does the user have?

The User will be responsible for the fact that the data provided to the DQ is true, exact, complete and updated. For these purposes, the User will be responsible for the veracity of all the data communicated and must keep the information provided in a timely manner, in such a way that it responds to their real situation.
Likewise, it will be responsible for false or inaccurate information provided through the Website and for any damages, direct or indirect, that this may cause to DQ or to third parties.

What rights does the user have?

The User can send a letter to the address of DQ or through email dataprotect@disproquima.com, with the Reference “Data Protection”, attaching a photocopy of your identity document, at any time and free of charge, to:

• Revoke the consents granted.
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes that were collected.
• Obtain from DQ the limitation of data processing when any of the conditions provided in the data protection regulations are met.
• Request the portability of your data.
• Claim before the Spanish Agency for Data Protection (agpd.es) when the interested party considers that DQ has violated the rights that are recognized by the applicable regulations on data protection.

Is it safe to provide personal information?

DQ will treat the data of the User at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the implementing regulations, adopting the necessary technical and organizational measures to guarantee the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

Can you change the privacy policy?

DQ reserves the right to modify this Privacy Policy in order to adapt it to legislative developments that may be appropriate. In these cases, it will announce on the Website the changes introduced with reasonable anticipation of its implementation.